Privacy Policy
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline. By using our website, you consent to the terms and conditions of our Privacy Policy Statement, below.
Privacy Policy Statement
No Attorney-Client Relationship is Established.
Contacting our law firm through email, the Internet or through our website does not create an attorney-client relationship.
Do not send confidential or time-sensitive information through our website or via email.
What Information do we Collect?
Our website uses Google Analytics and CallRail to collect and analyze information about how visitors interact with our site and engage with our services.
- Google Analytics collects data on website traffic, including details such as pages visited, session duration, traffic sources, device type, browser, and location (anonymized). It also tracks user interactions with site elements. This data helps us improve the user experience and understand how visitors use the site. Google Analytics anonymizes IP addresses and does not collect personal information.
- CallRail collects data related to phone calls made through our tracking numbers, including the caller's phone number, location, call duration, and the source of the call (such as the page visited or the campaign that generated the lead). In addition, CallRail records calls for quality assurance and training purposes. This includes the audio of conversations between our team and callers. This information helps us assess the effectiveness of our marketing efforts, improve customer service, and ensure the quality of our communications. You may opt out of call recording by informing the representative during the call or by hearing a message greeting notifying you that calls may be recorded.
Both services may store this data for extended periods, with Google Analytics retaining data for up to 26 months and CallRail storing call data, including recordings, for 12 months. You can opt out of tracking by using browser settings or the appropriate opt-out tools provided by Google and CallRail.
We do not ask for passwords, financial information, social security information, or other confidential information through our website. If you are being asked for this information, please exit your browser immediately.
What do we use your information for?
The information we collect from you via email is only used to help us respond to your questions and evaluate your unique legal situation. However, information you send does not create an attorney-client relationship and for your protection, we ask that you do not send time sensitive or confidential information via email.
We do not collect information for marketing or other purposes.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties any of your personally identifiable information. This does not include trusted third parties who are necessary in assisting us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep your information confidential.
Do not send confidential or time-sensitive information through email or our website as this does not establish an attorney-client relationship. We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
SMS Texting
The SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.
California Online Privacy Protection Act Compliance
Because we value your privacy we have voluntarily taken the necessary extra precautions to be in compliance with the California Online Privacy Protection Act. Therefore, we will not distribute your personal information to outside parties without your express consent, unless doing so would violate criminal laws or subpoenas for information.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page and change the date this page was updated.
How to Contact us with Questions About Terms of Use
If there are any questions regarding this privacy policy you may contact us through our website, U.S. mail, or by calling our office. We are located at:
Vardanyan Law Firm
150 S. Los Robles Avenue
Suite 970
Pasadena, CA 91101